Consistently delight your guests and build a sustainable business
Wherever you may be in your restaurant or membership business lifecycle we offer HR, operations, and project management consultancy services to help you better achieve your business goals. Our client base ranges from single sites to international groups, covering all tiers of hospitality and membership businesses, new ventures and mature businesses. We have the expertise to manage complex projects with your investment team or board or support your existing operations team where there are specific needs.
Our consultancy Services
We will help your business achieve operational excellence at any stage of its development. We implement commercially focused and operationally viable initiatives. We will help you establish your foundations of success through implementing your HR and Operations fundamentals, with a people strategy covering due diligence, recruitment, engagement and training.
Start-Up / New Openings
Turn-key project management and operational strategy for your start-up venue or new opening. We will develop your operating model and provide the operational support to deliver business success. Our HR fundamentals and compliance consultancy ensure you minimise risk and remain compliant as your business grows.
growth
Strategic operational interventions to align your people, support functions and business plan. We provide the operational expertise and a relevant people strategy to enable efficient multi-venue roll-out. Our operations management consultancy optimises your operating model to enable your business to scale while maintaining service quality and business KPIs.
RESTRUCTURING / change
Consultancy to support restructuring and change. We review your headcount/skills requirements, to drive cross-functional change to meet your changing business needs. We will plan and drive the relevant HR interventions and processes to ensure your change strategy delivers the planned business results cost-effectively.